Privacy Policy

1. Introduction

PhotonLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and website.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and target audience specifications
• Payment and billing information
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Lead Data

In providing our services, we collect and process information about potential leads, including:

• Professional contact information
• Company and industry data
• Social media profiles and activity
• Engagement and interaction data

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with clients about services and updates
• Analyzing service performance and user behavior
• Complying with legal obligations
• Protecting against fraud and security threats
• Marketing and promotional activities (with consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: Lead information is shared with clients as part of our services
• Service Providers: Third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing

We do not sell personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and analytics

Lead data is typically retained for up to 2 years unless longer retention is required by law or contract.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and functionality
• Provide targeted content and advertising

You can control cookie settings through your browser preferences, but this may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Jurisdiction-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing of personal data.